Purple Jelly
Homepage About us Services Solutions Testimonials Contact us
  Network Monitoring
  Support > Network Monitoring
 


Instant alerts to the right technician, so we can fix it fast.

PurpleJelly 24x365 Round-the-Clock Network Monitoring turns conventional IT support on its head. Rather than wait for you to notice that a system has failed our 24x365 monitoring automatically alerts to problems and potential problems at your sites. We’ll almost always know about a systems issue before you do, allowing us to fix it fast and minimize your business disruption.

What is 24x365 Round-the-Clock Monitoring?

24x365 Round-the-Clock monitoring checks all critical systems. Whenever a problem is detected, it sends an alert showing the exact nature of the problem directly to us updating our WallChart, a large screen in our office that shows the exact status of all our clients’ equipment. Knowing the precise nature of faults means we will fix it faster, possibly before you know it exists.

 

Key Benefits:

  • Specific, informative alerts show us the exact nature of the problem. We’ll fix it fast.
  • Problems are almost always highlighted to us before you even know you have one. Uptime is maximized.
  • Alerts are routed to the right technician. They can fix it faster – and do it right the first time.
  • Alerts for mission-critical systems can be set by SMS day or night.
  • So much cheaper than what you might think.


  




PurpleJelly are a Pro-Active IT Support and Services company providing IT Support and Outsourced IT Departments.
We provide our friendly, flexible IT Support and Computer Support Services in Aldershot, Farnham, Farnborough, and Fleet and all over Surrey, Hampshire and Berkshire.