About

why choose PurpleJelly?

Traditional IT support companies talk about reliability, a cost effective service as well as solutions that add value to your business. Of course, these are important points which are also dear to our hearts too. We don’t take them lightly ... in fact we take them very seriously ... but we feel the following messages express what’s as important to get across to companies who are considering PurpleJelly.

Our guiding philosophy is all around partnerships. We don’t talk about client accounts because we like to think our relationship goes deeper than that. We also feel that if companies choose to invest in PurpleJelly (and it doesn’t matter how many or how few services are taken up), that it’s the foundation for a long standing relationship. Doesn’t the word ‘invest’ imply long term too?

We only go ahead if we know we can bring IMMEDIATE value to your business .... and you’ll quickly get a good idea (of course we can provide business measurements , reports and stats too).

Honesty is the best policy. We don’t take on projects if we know we can’t deliver – that’s crazy and hurts everyone. That’s why we sit down and have a good honest talk about your needs and what can realistically be achieved within the budgets you have. Or maybe you don’t have a budget or really have no idea of what a requirement may cost? Talking through the options will help to quickly identify what’s best. For small businesses, discussing ‘stuff’ in plain English helps to establish sense and a common understanding. If you’ve already got knowledgeable IT support but need a lift to the next level, we’re as comfortable talking with fellow-techies too.