Remote IT Support

Remote Support

Click on one of the below links to download our remote support tool. Once downloaded, run the application and tell us your Partner ID and password to initiate a support session.

Raise a Support Ticket

Click on the link below to raise a ticket in our helpdesk.
Create a Ticket

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Ian Daynes

Advanced Tech Support
Ian - About Me Image

My Skills & Expertise

Ian is no ordinary nerd. A renaissance man of the digital age; his skills range from hex editing DOS era executable files to re-registering dynamic-link libraries. An early adopter of the acronym ROFL, Ian has always been a trailblazer at the forefront of the information age.
Away from his desk Ian enjoys producing music in his home studio and listening to Alan Watts lectures in the bath. He is also fascinated by cymatics and quantum entanglement.

Onsite Tech Support

Photoshop Fiddler

Advanced Tech Support

Office 365 Guru

Backup and Recovery Agent

HTML Master

Virtual Machine Expert

Pyrotechnics Expert

Mac Fixer

Network Deployer


Coffees Consumed


Satisfied Customers


Completed Support Tickets


Albums Recorded

PurpleJelly IT Support – Providing IT Support to Farnham, Surrey, Hampshire and Berkshire and the South East since 2007