Remote IT Support

Remote Support

Click on one of the below links to download our remote support tool. Once downloaded, run the application and tell us your Partner ID and password to initiate a support session.

Raise a Support Ticket

Click on the link below to raise a ticket in our helpdesk.
Create a Ticket

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Jack Vince

IT Technician
Business IT Support Surrey and Hampshire - Jack - About Me

My Skills & Expertise

Jack has been with the PJ team for just over a year, joining in February 2018. He comes from a corporate IT background, with the last 4 years working within IT support for a US based pharmaceutical giant. He has joined PJ to further his skillset and take on new and exciting challenges.

Outside of work Jack runs his own streetwear brand which he started when still at university. He’s just started making music as a side hobby, where he regularly serves up bangers & mash. He is also a proud glory hunter supporting Man United (and Reading whenever they’re doing well).

2nd Line Tech Support

Office 365 Tennant Creator

Table Football Hot Prospect

Application Support

Office 365 Tennant Creator

Instant Coffee Enthusiast

Powershell Lover

System File Checker

Problem Resolver

Network Support


Permissions Changes


Hyper-V Deployments


Completed Support Tickets


Powershells Run

PurpleJelly IT Support – Providing IT Support to Farnham, Surrey, Hampshire and Berkshire and the South East since 2007