Remote IT Support

Remote Support

Click on one of the below links to download our remote support tool. Once downloaded, run the application and tell us your Partner ID and password to initiate a support session.

Raise a Support Ticket

Click on the link below to raise a ticket in our helpdesk.
Create a Ticket

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Jordan Bailey

2nd Line IT Support Engineer
Business IT Support Surrey and Hampshire - Jordan - About Me

My Skills & Expertise

Jordan is one of our newer members at the PurpleJelly team. After 5 years experience working in a secondary school with a network of 1100 users, Jordan has moved to PJ Towers in an attempt to pursue new challenges and further his knowledge amidst the other IT Support heroes. Jordan has very quickly become the go to man for anything Linux or data recovery related.

2nd Line IT Support Engineer

Linux Expert

Data Recovery Expert

Dead Pan Comedian

Self Proclaimed DIY Master

Networking Security Advocate

Active Directory Master

Connection and Connectivity Guru

Obscure Operating Systems Guru

BIOS Flasher


Teas Consumed


Server Deployments


Service Visits


Completed Support Tickets

PurpleJelly IT Support – Providing IT Support to Farnham, Surrey, Hampshire and Berkshire and the South East since 2007