Remote IT Support

Remote Support

Click on one of the below links to download our remote support tool. Once downloaded, run the application and tell us your Partner ID and password to initiate a support session.

Raise a Support Ticket

Click on the link below to raise a ticket in our helpdesk.
Create a Ticket

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Matt Anderson

2nd Line IT Support Engineer
Business IT Support Surrey and Hampshire - Matt - About Me

My Skills & Expertise

Matt is the newest member at PurpleJelly. Previously working at a school with 1600 pupils for 5 years, he is now looking to broaden his knowledge and progress further in his career. One of his specialities is Windows deployment services. Outside of work, Matt enjoys playing guitar and making music. He has also found a new love for snowboarding.

2nd Line Tech Support

WDS Administration

Failover Cluster Enthusiast

Guitar Lover

PC Builder

MMA Enthusiast

CCTV Installer

Pool Player

Disk Space Cleaner

Tea Drinker


Guitar Strings Snapped


WDS Servers Built


Virtual Machines Built


Gigs Been To

PurpleJelly IT Support – Providing IT Support to Farnham, Surrey, Hampshire and Berkshire and the South East since 2007