Remote IT Support

Remote Support

Click on one of the below links to download our remote support tool. Once downloaded, run the application and tell us your Partner ID and password to initiate a support session.

Raise a Support Ticket

Click on the link below to raise a ticket in our helpdesk.
Create a Ticket

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Paul Malbon

Company Co-Founder
Business IT Support Surrey and Hampshire - Paul - About Me

My Skills & Expertise

Second oldest in the company, Paul has a wealth of technical knowledge spanning back to 1991. Slowly sliding away from the more hands on technical aspects of the business, Paul will be the one who will project manage things like network rollouts. He’s also the primary face for our new clients. Outside of work he is no longer sporty and has taken to a life of relaxation having just completed his self-built man cave, full of all the latest mod cons.

Company Co-Founder

Project Leader

Customer Service Legend

Old Operating System Expert

Calm At Gunpoint

Technical Sales

3rd Line Technical Support

Product Development

Intermediate Table Football Substitute

Semi-Pro Shed Builder


Chai Teas Consumed


Project Deployments


Satisfied Customers


Sheds Built

PurpleJelly IT Support – Providing IT Support to Farnham, Surrey, Hampshire and Berkshire and the South East since 2007