Remote IT Support

Remote Support

Click on one of the below links to download our remote support tool. Once downloaded, run the application and tell us your Partner ID and password to initiate a support session.
ConnectWise Control

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Click on the link below to raise a ticket in our helpdesk.
Create a Ticket

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PurpleJelly Updates

PurpleJelly - Christmas 2018

Welcome to PurpleJelly’s latest exciting newsletter. In this edition, we will be talking about some really important issues, such as some bad news regarding Windows 7, an easy chance to win a brand-new laptop before Christmas and how our new security products are being rolled out and already protecting some of our clients from email fraud. All of this and a whole lot more, including...

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PurpleJelly - IT Support Provider in Surrey

People don’t just switch IT support providers for the sake it   Break ups are hard but there’s no point investing in a relationship if it’s no longer the right fit. Many businesses fear that changing their IT support provider will land them on stickier ground and so put up with a substandard service from their current provider rather than taking a risk with another.   However, changing your...

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Business IT Solutions in Ascot

Happy New Year!   I’m sure it has been a happy new year for most of us, unless of course you are Intel, AMD or ARM (The worlds leading CPU manufacturers).   If you are not up to speed with your tech news, on 3rd January news was leaked that CPU’s (your computer or laptop’s brain) that have been supplied at any point within the last five years could...

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PurpleJelly IT Support Farnham | Cyber Essentials Accreditation

At PurpleJelly we are committed to learning new technologies and best practices so that our clients have confidence in our abilities to react to the issues they face in their industries and markets. We consider ourselves business partners and not just support providers, so that means investing in our own skillsets and services that we provide. We are pleased to announce that we are now Cyber...

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