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Remote Support

Click on one of the below links to download our remote support tool. Once downloaded, run the application and tell us your Partner ID and password to initiate a support session.
Windows
Mac

Raise a Support Ticket

Click on the link below to raise a ticket in our helpdesk.
Create a Ticket

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Call Now! 01252 856 230

 

Cloud Services

Applications based on cloud tech to help you achieve more productivity

E-mail Security

Don’t have anything scanning your emails for viruses, SPAM or Ransomware infections? Do you have in-house scanning and want to add additional external protection?

 

Our Email Security solutions offer scalable affordable hosted Anti-Malware email protection that is compatible with any email infrastructure including Office 365, other Exchange online services and Google Apps.

 

With highly effective cloud-based filtering our service blocks spam and email-borne threats before they reach your network. We’ll also scan your outbound mail so that you won’t get blacklisted if anything nasty happens.

 

With our services you’ll overcome issues like spam, virus attacks and lost emails with our managed email services.

Web Hosting

Where you host the window to your business is an important decision. There are plenty of free hosting providers but what do they provide you other than the host?

 

With PurpleJelly hosting, after parking your domain our service will offer performance and scalability, cost effectiveness, a 99.7% uptime and of course the assurance of the awesome PurpleJelly IT Support.

 

We’ll also look after the domain control and renewal. If you benefit from our IT Support plans you might even get this service for free. If you don’t, we can add the charge to our single billing system and spread the cost over the whole year providing very small monthly bills.

Datacentres

We currently have space in two datacentres within 20 miles of our office’s here in Farnham. Both datacentres are Tier 3 data centres providing cold aisle cooling and energy efficient power backups.

 

These datacentres are perfect for co-locating some or all of your infrastructure equipment, virtual machine hosting and VMware hosting.

 

Each datacentre has great facilities such as:

Generators that hold a weeks’ worth of oil which will effectively power the whole centre.

State of the art cooling systems (bring a coat in summer!)

Intelligent fire and smoke detection with automatic call out of the emergency services

Monitored CCTV 24x7

24x7 Security patrols

Electronic locks on all doors that are closely monitored

Up to 10gb internet connectivity

Remote ‘Hands on’ support

Client visitation rights – come and see you own equipment at work

Call our team today on 01252 856230 to see how we can help

Web Filtering

PurpleJelly offer a managed cloud based web filtering service deployed as part of our superb IT Support monitoring agent. The main benefits of this service are:

The ability to stop your end-users from accidentally visiting malicious sites pushing malware, phishing, proxies, spyware, adware, botnets and SPAM

Help employees stay productive with common-sense web browsing policies designed for the workplace.

Protect the business from legal liability and reduce the risk of a security breach through proactive internet access controls.

Get alerted automatically when there’s excessive bandwidth activity on the network so you can remediate quickly and maintain productivity

Not only that but you will be able to report across all the users and work out particular patterns of browsing behaviour.

Mobile Device Management

PurpleJelly also offer a Mobile Device Management (MDM) service which can be deployed to any or all of the mobile devices that connect to business data such as email and centrally stored data.

 

Our MDM service covers iOS, Android and Windows phones, and each device can be managed via our own dashboard. The service allows you to ensure that critical data held in emails etc can be safeguarded and will also allow you to monitor apps and device usage on a device by device basis.

For more information please get in contact with us