Remote IT Support

Remote Support

Click on one of the below links to download our remote support tool. Once downloaded, run the application and tell us your Partner ID and password to initiate a support session.
Windows
Mac

Raise a Support Ticket

Click on the link below to raise a ticket in our helpdesk.
Create a Ticket

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Call Now! 01252 856 230

Guide

Providing you with our knowledge and experience is what we do. It allows us to give you honest and unbiased guidance when you are looking for a new IT Support provider or solution to your existing IT Infrastructure. We have hundreds of years combined experience in the IT world and are confident that we can pass that knowledge to you.

Execute

Implementing IT Support solutions and IT Infrastructures (and everything that comes with it) comes second nature to PurpleJelly. From our very first conversations we will get to know you and your business thoroughly and provide you the products and services you need to help enhance your business further. We will not provide solutions for our own gain, everything we do will be designed for you.

Support IT

Reliable IT Support is not about just being on the phone. Its about having the structure in place to ensure your business runs – even when there is a hiccup. Our expertly trained staff, from Account Manager to our 3rd line tech’s will go that extra mile to ensure that everything in the background runs as smoothly, efficiently and as quietly as possible.

A Refreshingly Proactive and Professional IT Support Company

In house IT departments (and poor external IT Support providers) are an expensive task that will drain your business resources. By using our unlimited proactive IT support plans, you will save a fortune in time and money.

Our First Class Business IT Support has excellent features, a few key points are;

  • 2 Hour call to site SLA with immediate response times for high priority incidents
  • Totally unlimited IT Support
  • 24/7 monitoring alerts make us truly proactive
  • Flexible service visits to provide proactive maintenance
Our Support
Business IT Support Surrey - Proactive IT Support

Click here to contact us or you can open a live chat at the botton of this page