The countdown to Windows 10 end of life

We’ve all been there, like that comfy pair of slippers that have been keeping your feet warm for years, every piece of technology eventually reaches the end of its serviceable life. This scenario is all too familiar with Microsoft and Windows. And of course, that Windows 10 Home or Pro retirement date we’ve all been […]

Your Microsoft Excel spreadsheet isn’t as clever as you think

There comes a time in every homeowner’s life when they realise their garden shed has become their workshop, their storage room, their office, and somehow their gym all rolled into one. What started as a simple place to keep the lawnmower has gradually expanded to house power tools, Christmas decorations, bikes, a desk, and that […]

AI that works as hard as you do without asking for a pay rise

We are used to small business owners coming to us utterly bewildered after being bombarded with emails about “transforming their business with AI.” They all ask roughly the same thing: “What on earth does that actually mean for someone like me?” Fair question. While the tech giants are throwing millions at custom AI solutions, most […]

Knight and Day: balancing defensive and offensive cyber security approaches

In today’s digital landscape, small businesses face a challenge that can be likened to a knight preparing for battle. Imagine having both a trusty shield and a sharp sword at your disposal – one to block incoming threats and the other to proactively test your defences. Which do you choose? Can you do both at […]

A Business Continuity Plan gets your business back on track – fast!

We’ll continue the motoring metaphor if you don’t mind. Imagine heading out on an exciting trip, all set to reach your beautiful destination, when bam your car breaks down. And… you realise not only don’t you have roadside assistance but your mobile phone is back on the kitchen counter. Arrrghhhhh! Yep! That’s what running a […]

The importance of IT Support for financial services firms

At PurpleJelly, we like to say: “Financial services firms without proper IT Support, is like bangers without the mash.” Seriously, we really do say that. (Nope, no soppy Valentine’s Day mush – or mash – from us!) Ok we’re busted, of course, we don’t say that. But if we did, we would be spot on! […]

How to Choose the Right Managed IT Provider: a Guide

It’s NOT like choosing a tie. If you are outsourcing your IT requirements, or thinking about it, getting the right managed IT service provider on board is crucial. Not only will they be taking on a system that is mission critical to your business, but they will need to understand how your business works. Finding […]

The Future of Managed IT Support Services: Trends to Watch in 2025

As we enter 2025, the landscape of managed IT support has already been undergoing and is poised for further significant transformation. Emerging technologies and evolving business needs are reshaping how organisations approach their IT support, making it more efficient, proactive, and user centric. Here’s a detailed look at the key trends that the team at […]